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Employment

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Job Openings at West Towne Mall

Jobs at Athleta

Athleta

Customer Service Lead

No. of Positions: 1

Hours/wk: Full Time

Key Responsibilities:

Assist the leadership team in overseeing the sales floor and ensuring a positive customer and associate experience.  The Lead will also own Community Outreach and plan in-store fitness events.  Experience required.

Apply online

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Jobs at Cache

Cache

Stylist

No. of Positions: 1

Hours/wk: Part Time

Key Responsibilities:

Must have evening and weekend availability.  Experience required.

Apply in-store

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Jobs at Coach

Coach

Assistant Manager

No. of Positions: 1

Hours/wk: Full Time

Job Description

Description of responsibilities: Helps to maximize store productivity and profitability by assisting in team building and staff development, goal setting, and by ensuring compliance with all COACH standards. The assistant manager leads by example, sets the tone on the sales floor, and provides feedback to the store team. Individual needs to be self-motivated, have the ability to clientele, and demonstrate effective planning skills.

Experience required: 1 year experience in a retail service environment in a position of leadership, management experience preferred.

Salary: Based on experience, full benefits, monthly and yearly bonus structure.

If interested, contact Lisa or Courtney at 608.824.2207.

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Jobs at Coach

Coach

Part-Time Sales Associate

No. of Positions: Multiple

Hours/wk: Part Time

Job Description

Job description: Contribute to achieving store & personal goals in sales, productivity, and service. Acts as an ambassador of the brand and ensures customers needs are consistently exceeded.

Experience required: Previous retail/selling experience preferred. Ability to work flexible schedule to meet business needs including nights, weekends and holidays. Must be 18+ year old.

Availability requirements: 2 out of 3 weekend days (Friday, Saturday, Sunday) & 1 weekday.

If interested contact Lisa at 608.824.2207

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Jobs at Francesca's Collections

Francesca's Collections

Boutique Key Holder

No. of Positions: 1

Hours/wk: Part Time

Key Responsibilities:

The boutique Key Holder partners with boutique management to lead a team of associates that are motivated to provide a superior level of customer service to maximize sales and profits.

Apply online 

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Jobs at Icing

Icing

Key Holder

No. of Positions: 1

Hours/wk: Part Time

Key Responsibilities:

Seeking individuals who love providing exceptional customer service.  Must be sales driven and detail oriented.  The ideal candidate should be excited about ear piercing, have at least 6+ months of retail experience and be at least 18 years of age.  

4-20 hours per week.  Availability for closing and opening shifts required.  Salary based on experience.

Apply in-store

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Jobs at The Limited

The Limited

Sales Associate

No. of Positions: 6

Hours/wk: Part Time

Key Responsibilities:

Flexible hours, including days, nights and weekends, a fun atmosphere and a generous employee discount.  Experience not required.  Salary depends on experience.

Apply online

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Mirage

Sales Associate & Assistant Manager

No. of Positions: 1

Hours/wk: Part Time

Key Responsibilities:

Duties include helping customers, light cleaning, cash handling and inventory control.  No experience required.

Salary depends on experience.  Hours vary.

Apply in-store

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Jobs at Teavana

Teavana

Retail Assistant Store Manager/Retail Shift Supervisor

No. of Positions: Multiple

Hours/wk: Full Time

Key Responsibilities:

Retail Assistant Store Managers (Assistant General Managers - AGM's) at Teavana play a large supportive role to the Store Manager.  They understand that profitability enables Teavana to share the benefits of tea, give back to the community and provide great benefits to employees while Teavana aspires to grow as the most recognized and respected brand in the tea industry.  Teavana AGM's are trainers, sales leads and customer service motivated.  The AGM values people and believes in a team building environment.  They support the General Manager in the training and development of Team Leads as well as partners with the Store Manager to manage the store and report team progress.

Retail Shift Supervisor (Team Lead - TL's) focus primarily on the replenishment processes and all aspects of visual presentation within the store to ensure a positive Teavana experience for both internal and external customers.  The Team Lead is responsible for ensuring the Teavana story is told consistently within the store through all maintenance of store presentation including all lighting, marketing and promotional presentations.  The Team Lead also serves as a Manager on Duty to provide sales floor and store operations supervision as required.  They support the store team by fostering a positive work environment and role modeling Teavana sales process and operations at all times.

Summary of Responsibilities:

Business Requirements
- Supports the General Manager
- Actively listens and accepts direction and guidance from management
- Ensures sales are delivered to plan levels and payroll budget is maintained
- Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
- Supports the recruitment, retention and development of a diverse range of talented people.  Coaching as needed; provide feedback to Store Manager for associate performance appraisals and evaluations
- Responsible for employee dispute resolution and escalated customer situations when GM is not present
- Supports implementation of Teavana initiatives in store
- Partners with appropriate manager to direct shipment placement on sales floor
- Maintains integrity of Teavana visual display while implementing and complying with Visual Merchandise Manual, adjusting visual presentation to consistently ensure proper product placement including times of markdowns and visual campaigns
- Maintain ongoing inventory of all fixtures and visual elements for the location and corrects problems when appropriate utilizing established maintenance procedures
- Ensures store is compliant with daily cleaning schedule and according to the best practices
- Reports directly to the General Manager and keeps the General Manager informed of all activities and changes in the store
- Opens and closes the store in accordance with company standards
- Sets a fast pace for quality and productivity on non-selling tasks to ensure maximum productivity that does not detract from store sales
- Is committed to Teavana and the store team
- Responsible for meeting individual sales plan

Strategic Planning
- Prepares weekly schedules to ensure proper floor
- Ensures accurate account of all Cash Handling and Banking procedures according to standard rules and best practices
- Understands and implements the Teavana Weekday Zoning Technique
- Maintains awareness of staffing needs and actively assist in recruiting new team members and reporting all potential hires to GM immediately
- Sets and prioritizes daily store goals and leads team to achieve them as the Manager on Duty

Leadership
- Maintain a positive, upbeat and energetic demeanor
- Holds self and others accountable to high performance standards while providing Guests with memorable experiences
- Leads the customer through the full Teavana journey using the Top-Down-Sales Process
- Ensures store standards and sales processes are consistently maintained at all times

Partner Development and Team Building
- Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
- Strengthens others through consistent coaching and feedback while driving productivity and morale of the team
- Ensures all new hires are properly trained.  Records and monitors training progress of new hires ensuring training check lists and all tests are completed
- Reports to GM on employee performance and updates to training and development of Team Members
- Supports a team building environment by encouraging cross promotion
- Provide welcoming and knowledgeable team support as well as customer service

Qualifications
- Must be at least 18 years of age or older
- Prior retail or sales management experience preferred
- Excellent communication, verbal and written skills
- Ability to listen to feedback and take constructive action toward improvement
- Demonstrated conflict management and resolution skills
- Proven excellent customer service skills with statistical track record in all areas of sales
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Strong leadership qualities, training and team building skills

Physical Requirements
- Ability to stand and maneuver around sales floor and stockroom
- Lift and/or carry 30lbs
- Ability to perform basic duties that require prolonged standing, twisting, stooping, squatting, climbing and repetitive bending
- Regular attendance is essential in this position in order to ensure adequate coverage to meet company objectives
- Ability to work a flexible work schedule; including nights, weekends and holidays

Apply online

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Jobs at Teavana

Teavana

Shift Supervisors/Sales Associates/Baristas

No. of Positions: Multiple

Hours/wk: Part Time

Key Responsibilities:

Retail Sales Team Leaders (Keyholders) and Team Members (Sales Associates) are tea gurus!  They share their knowledge of the quality, variety and benefits of Teavana teas.  They ensure quality guest service through active listening, the ability to identify the best products for the customer and suggest alternatives and/or additional items as appropriate.  They thrive on interaction and consistently meet or exceed sales and customer service goals.

Baristas are also tea gurus.  However, they differ from Team Leads and Team Members in that they apply their knowledge to prepare tea drinks and tea samples for customers.  They also ensure that the sales floor is fully stocked by processing and merchandising tea and tea accessories.

Requirements
- Provide outstanding customer service (greet and acknowledge every customer)
- Enjoy helping people improve their well-being by promoting the health benefits of tea
- Maintain a detailed knowledge of Teavana products and services
- Maintain an awareness of all promotions and advertisements
- Team Leads/Team Members should effectively and consistently meet or exceed sales goals while promoting team work and helping to motivate and set a great example for co-workers
- Baristas should enjoy preparing teas for customers and effectively processing, replenishing and monitoring store merchandise levels

Benefits include 401k, bonus program, career advancement opportunities, dental insurance, direct deposit, employee discount, flexible scheduling and health insurance.

Apply online

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Jobs at Tradehome Shoes

Tradehome Shoes

Management Trainee

No. of Positions: Multiple

Hours/wk: Full Time

Key Responsibilities:

Seeking individuals for the Management Training Program.  Qualified applicants will be self-motivated, career minded and customer service driven.

The Management Training Program will help you develop the tools necessary to successfully manage your own store.  You will be taught customer service skills, merchandising skills, inventory control skills, employee training skills and hiring skills, to name a few.  Your abilities and work ethic will take you as far as you allow them to.  All promotions at Tradehome Shoes are performance based.

Store Manager salary and benefits:
1st store - $38k-$60k per year
2nd store - $45k-$75k per year
3rd store - $60k-$100k per year
Top store managers earn $90k-$120k per year

Benefit package includes health insurance, sick leave, vacation pay, profit sharing, dental insurance, life insurance, disability insurance and many other benefits, and is valued at $15k-$20k per year.

Assistant Manager salary and benefits:
$20k-$40k per year depending on location
Full benefit package worth over $15k

Store Managers and Assistant Managers must be willing to relocate.  Email resume to Dave Welch at WelchDave31@gmail.com for consideration. 

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